ROCHESTER, PA, February 12, 2024 — PGT Services is proud to announce its distinction as the recipient of the 2023 Home Depot Flatbed Broker of the Year award. This recognition highlights PGT Services’ commitment to operational excellence and its pivotal role in supporting Home Depot’s transportation network. PGT Services is honored to be recognized with this award, the second time since 2021.
With a focus on efficiency and reliability, PGT Services has established itself as a trusted partner of The Home Depot, providing essential logistics support to ensure the seamless flow of products across the retailer’s supply chain. Through meticulous planning and execution, PGT Services has helped optimize Home Depot’s operations, enabling the retailer to meet customer demands effectively.
One of the key factors contributing to PGT Services’ success is its commitment to proactive communication and transparency. This approach ensures that Home Depot receives timely updates and support throughout the transportation process, ultimately enhancing efficiency and customer satisfaction.
PGT Services’ dedication to excellence extends beyond its day-to-day operations. During times of crisis, such as natural disasters or emergencies, PGT Services has demonstrated its agility and resilience by swiftly adapting its logistics strategies to support Home Depot’s relief efforts. By leveraging its expertise and resources, PGT Services has played a crucial role in delivering essential supplies to affected areas, showcasing its commitment to community support and social responsibility.
“We are honored to receive the Home Depot Flatbed Broker of the Year award,” saidMatt Lyons, PGT Services Account Manager responsible for The Home Depot Account. “This achievement reflects our team’s dedication to delivering reliable transportation solutions and supporting The Home Depot’s mission.”
PGT Services looks forward to continuing its partnership with The Home Depot and contributing to the retailer’s continued success in meeting the evolving needs of its customers.
Media Contact
Gracie Voigt
gvoigt@pgt-services.com
About PGT Services
PGT Services is a nationally recognized transportation brand with nearly 40 years of history and an industry expert in managing transportation solutions across the United States, Canada and Mexico. Headquartered just west of Pittsburgh, they serve the steel, pipe, building materials industries and more. PGT Services remains faithful to its fundamental values: personal customer service, relationships, employee professional development and profitability. They strive to build long-standing relationships through services that give their customers the assurance that PGT Services will handle their shipping needs with the utmost attention to detail. With solutions in all modes of transportation, their industry leading expertise in the steel, pipe, metals and retail supply chain gives customers the confidence that PGT Services will always uphold the integrity and quality of their brand.
Introducing the two faces that represent PGT Services’ Managed Transportation, these experienced professionals have a combined 27 years of working with Flatbed, Dry Van, LTL, Container, Air and Expedited freight management. Together they bring a wealth of connections and knowledge for Managed Services.
Managed Transportation Sales and Implementation Manager, Noelle Vaughan
Mark Miller has been with PGT for over two years and brings over 17 years of customer service centered transportation experience. After transitioning into third party logistics, Mark has found it easy to connect with companies in the metals, building materials, drayage and project logistics industries because he understands the frequent challenges that they are facing.
Mark’s favorite part of managed services is the ability to get out of day trading. “When I get the opportunity to get in front of a customer and have a strategic conversation that’s when I know we have the chance to form a lasting partnership. Together we will breakdown the time and money saved using managed transportation. It becomes a no-brainer- why work every day in transactional business when you can create something better, that is also a long term solution.”
When we asked Mark where his added confidence in Managed Services at PGT comes from he was quick to answer in reference to our foundation, “We are a full service transportation provider with a small company feel. We have less tape to jump through to make decisions and employees that really push the best decisions for our customers. We have always been and will always be a company based on relationships.”
Managed Transportation Sales and Implementation Manager, Noelle Vaughan
A newer face at PGT Services is Noelle Vaughan. Noelle comes to PGT Services after 10 years of working at one of the largest third party logistics companies in the nation.
“I think this position at PGT Services speaks to what I am most passionate about- which is holistically looking at the entire supply chain, not just transportation. My education is in data analytics, information security and supply chain/project management. It comes natural to me to incorporate every aspect of the puzzle. I especially love understanding procurement to production, the material management and working with different transportation modes to reach the end customer.”
Noelle spent time in both national and international freight management for companies in plastics, chemicals, packaging, building materials and manufacturing. With those companies, she has been able to watch many different production trends and pick out the best of the mix. Many of the conversations that she leads begins with visibility to spend, optimizing efficiency and mitigating risks.
Being new to PGT Services, we asked Noelle what her success story would be to make an impact here: “I plan on creating long-term meaningful relationships with organizations looking to work together to be profitable, continuously adapt to changes in the industry and consistently bring value to employees and the community.”
We would like to welcome Noelle to our team and we are so excited to have her. With the combination of education and professional experiences of Mark and Noelle and their ability to collaborate with the rest of PGT Services, we have no doubt in the exponential growth destined for our Managed Services Department.
PGT Services has been recognized for third place overall for the 2022 Pittsburgh Business Times’ Fast 50 List for fastest-growing companies in the Western Pennsylvania region. This program recognizes privately held companies reporting the strongest revenue acceleration from 2019 to 2021. PGT Services placed first in the revenue category of $20-50 million. All spots 2 through 10 saw triple digit revenue growth.
Making the Fast 50 has been no small feat. A firm needed to manage significant growth in revenue, despite being challenged in unimaginable ways by the pandemic. Employees of PGT Services attended the Westin Convention Center Hotel on August 25 for the awards ceremony and celebration.
Established in 2020, PGT Services has grown into one of the top transportation providers for numerous companies around the US. PGT Services thrived in a fluctuating market where premier customer service, competitive pricing and strong partnerships were critical.
Vice President Justin Burgh reflected on the first two years of PGT Services: “It was a battle for our employees to find their place in the competitive market. I believe that the changes in the way customers conducted business during the economic slowdown are now the norm and that allowed us to find a spot. Moving forward I believe those changes are here to stay, which will create more opportunities for our company as we continue our journey.”
This is the first year the PGT Services has received this honor.
