We had a conversation with Jack McConvery, our Carrier Procurement Lead, to explore the significance of this pivotal position within PGT Services. We discussed his anticipation for the future and gained insights into his perspective on working in the transportation industry. employee by offering the necessary resources for career advancement.

How long have you worked for PGT Services? What role did you start out in and where are you now:
“I have worked for PGT Services for the past 2 years. I first started as a carrier solutions representative right after graduating and now I oversee and lead carrier procurement.”

What is your current job description:
“In my current role, I am looking to find and build relationships with new carriers in lanes we may not have moved freight in before while also trying to use our existing carrier base as efficiently as possible.” Jack’s title is Carrier Procurement Lead and one of the most important parts of the job is ensuring the carriers we choose have been reliably evaluated, and thoroughly assessed before selecting them to handle our customers’ freight. This is one aspect of our customer service model that is unique and sets PGT Services apart.

What is the most challenging part of your job:
“The most challenging part of my job is I am always working on something different. While this is difficult, it also keeps my job interesting and all my days different.”

Your favorite part of your job:
“My favorite part of the job is the people I get to work with. I enjoy working alongside my coworkers as well as communicating with drivers and dispatchers across the country every day.” Jack has worked in the transportation industry for 2 years and it has been a great experience. “I am very excited for
what PGT Services has in store for the future.” Jack is a crucial part of our internal organization at PGT Services. Our employees are dedicated professionals who
consistently deliver exceptional service to our customers. PGT Services foster continuous growth and internal development, promptly identifying operational needs and creating new positions to enhance the efficiency of our
business operations.

Interested in exploring a career at PGT Services?

How long have you worked for PGT Services? What role did you start out in and where are you now?

“I have worked with PGT Services since October of 2020, so nearly two and a half years,” Evan said. “I started out as a CSR, absorbing information, forming relationships with carriers and learning the nuances of the transportation industry. Now I am currently the Manager of Training, Safety and Compliance.”

 

What is your current job description?

“My main task here is to onboard and train all new hires as well as work on additional training and continuous improvement for the current team members. Along with that, I help to ensure that we are taking all necessary steps to operate at a very high standard of safety within this industry while following all processes put in place to help the day-to-day operate as efficiently as possible.”

What you are most looking forward to in 2023 for PGT Services?

“In 2023, I am most excited for the continued growth of this company in every aspect from new hires to the expansion of our customer base.”

What is your favorite part of your job?

“My favorite part of the job is working with people that have become my friends and working in an atmosphere where we all work together to win together.”

What is the most challenging part of your job?

“The most challenging part of my job is trying to be in several places at once to help everyone keep up with the fast-paced nature of the business and the industry.”

How would you describe working in the transportation industry?

“Transportation is a hustle every day, but it is an industry where you physically see the results of your hard work. You see the trucks going down the road, the stores getting their products, the construction sites getting their materials and you see how you are helping move the world forward.”

Internet searches of “How do I get around a non-compete” and “Cost of employment attorney for non-competes” are one of the rising topics in the last 10 years. Some non-competes last for one year while others may be valid for three years, but breaking a non-compete can result in fines up to $250,000. In specialized industries, it may make getting another job much more difficult. Three main parts of a non-compete agreement are: Duration, Scope and Geography. A non-compete agreement prohibits the employee from competing with the business directly or indirectly for a specific duration of time after employment has ended. They may attempt to prohibit the employee from things such as:

• Working for a competitor company or competing individual
• Starting a company that offers the same products or services
• Developing competing products or providing competing services
• Recruiting former colleagues to join their new business

Businesses decide to enforce non-compete in order to protect:

• Trade secrets
• Confidential business or professional information
• Company relationships with specific
• Specialized training

Employees who sign a non-compete agreement, who then attempt to find new work, can be stuck with fear of getting fired or sued. It often does not matter whether the employee left by choice. Being forced to sign a non-compete agreement is a reason some employees may choose to abandon the job offer — they do not want to put their future work prospects on the line. Here at PGT Services, we believe if “You take care of your people, they’ll take care of you.” Even though a non-compete is not as popular as it once was, employers still use it to threaten employees when leaving. We do not see the value in threatening legal action if an employee leaves. Competition is competition, leads are leads and training is training. None of it is patented PGT Services, and there is no reason that we need to legally force it to be as such.

This spring brings a new tool in the fight against cancer: flowers. Daffodils are a universal symbol of hope and life, and they are at the center of the American Cancer Society’s Daffodil Days® event. This year’s event will deliver thousands of flowers across the country to raise awareness and funds for the fight against cancer. PGT Services is partnering with the American Cancer Society in this effort.

In addition to providing smiles for those in need, the event raises funds for the American Cancer Society’s life-saving mission of attacking cancer from every angle. The Society works tirelessly to create awareness and impact, to build communities to support those affected by cancer, and to help with access to treatment. They empower people with information to outsmart cancer, launch innovative research, and develop game changing approaches to addressing the cancer burden for all people.

Now through February 21, 2023, you can join PGT Services in support of the American Cancer Society’s Daffodil Days by donating. Your donation will enable the Society to save more lives by helping people stay well, helping people get well, finding cures, and fighting back against cancer.

Acting as resources to support and mentor their team members, PGT Services kicked off our Carrier Solutions Advising program. These advisors are a direct point of contact for new carrier solutions reps, guiding them through training, onboarding, and career development. From brainstorming and troubleshooting to simple encouragement, the program also encourages collaboration among the carrier solutions team.

Senior carrier solutions reps, Jaz, Cody and Abby, are the inaugural program advisors. They’ve reflected on their new roles and the excitement with the new program.

Transportation. Getting commodities from point A to B with safety, service, and execution. This is why we are in business. But what brokerages often lack is the hands-on experience of the drivers they are working with. At PGT Services, we believe every employee should learn the basics of loading and securing the commodities we transport every day.

Enter PGT Trucking’s Blairsville, PA training facility. This immersive opportunity enables our employees to learn side-by-side with drivers how to properly load, secure, and protect commodities like steel coils on the back of a flatbed.

This required training for every employee provides them first-hand experience, a crash course in industry terminology, and an expanded view of what it takes to deliver a product successfully. We sat down with four of our employees who recently completed the Blairsville training to see what they took from this experience.

How did this training push you out of your comfort zone?

“Although I report to my cozy office in Sewickley, PA Monday–Friday, I had the opportunity to learn what proper flatbed securement looks like with first-hand experience,” said Gracie Voigt, Marketing Manager. “Not only was this day full of first-hand training, but also learning about the terminology of the transportation industry, equipment that is discussed every single day, and meeting some amazing PGT drivers.”

What was your biggest takeaway?

“I left with a much greater appreciation for truck drivers,” said Vianca Corpuz, Carrier Solutions Rep. “I did not realize the time, energy, and technique it takes to safely secure these flatbed loads. I understood the big picture, but the details of loading, securing, and delivering a load was so eye opening.”

What was your experience meeting and training with the drivers?

“It was so cool to meet all different types of people, drivers, all trying to accomplish the same goal from all across the US,” said Joe Peduzzi, Carrier Solutions Rep. “It feels awesome to truly be a part of a close-knit family!”

Did this change your perception of the transportation industry?

“Coming from someone completely new to the industry, I was a little nervous for this training, but I had the absolute best day full of learning,” said Amber Baker, Account Manager. “I walked out of that training so confident about my ability to communicate on the phone, understanding verbiage better, but also holding myself to a higher standard while selecting a reliable carrier that will live up to our PGT standards!”

How would you say this experience impacts the PGT Services culture?

“PGT Services is always striving to ensure excellent training inside the office setting, but the company has truly gone above and beyond by providing this hands-on learning experience for ALL employees,” said Gracie. “I am truly so happy to be a part of this amazing team and culture.”

We hear you, and we are taking action! Recruiters are often seen as the middle man between the company and the candidate. The hiring process becomes unfavorable for the candidate when the recruiter no longer has their best interest in mind. The hiring process often leads to distrust between the candidate and the employer. Whether you believe recruiters or not, it is in their best interest to help you make the right decision for your career. Your impression of PGT Services throughout the whole interview process is a reflection of our organization. The experience you have interviewing with us is designed to give you the freedom, support and guidance you need to find your next opportunity with PGT Services or elsewhere. Of course, as a recruiter representing PGT Services, we want what’s best for our organization, and part of that is the happiness of the people we hire. Here is why PGT Services’ hiring process is different:

1. For that first round of interviews we meet at your availability. We are able to work around your schedule — going through multiple interviews with multiple companies is not very feasible for a person that is still employed. The stress of whether the Wi-Fi will work from the parking lot, or if a coworker will overhear you in a conference room is avoidable by flexible meeting times.
2. We won’t require a cover letter. More than likely the cover letter you are about to submit is Google generated and not personalized. Many of you would prefer to pick up the phone and explain why you are qualified for the position. We would love to hear that passion in your voice. If you take pride in your cover letter, it doesn’t hurt to share it!
3. Entry level is entry level. Entry level is for anyone that can use an introduction to the logistics industry. Our entry-level position will not require 3-5 years of experience. Career growth will happen at PGT Services. There is no corporate ladder — if you work hard there will be a reward! Sometimes seeing how it’s done from the bottom up will lead to success as you get promoted.
4. Let’s have a conversation. We will ask you a few questions, but don’t be afraid to have some character. No reason to have a script, we want to get to know the authentic you.
5. A quick thank you or no thank you is better than a no response. We try not to overextend our hiring process. We ask that you do the same.

  As recruiters, we have the opportunity to focus on your personal and professional goals. With an incredible team and growing business, we want a person who will help us succeed. A good recruiter will take into consideration personal responsibilities, financial needs and career plan to see if our organization would be a good fit. But, what standards do we expect in an interview?

1. A well-tailored resume. Don’t forget to bring multiple copies. No need for fancy paper or even for it to be printed in color. But, at the bare minimum, we need a resume.
2. Dress to impress! You perform better when you are confident in your clothes. Your suit doesn’t have to be expensive, but if you look the part you very well might get the part. How good does that sound?
3. Be on time. Life happens and, if that is the case, there are plenty of ways to communicate. Do your best to be on time. Be 5 minutes early, or even 10 minutes early if you have to. Expect traffic, prepare for weather and give yourself extra time in case there is a coffee spill.

First impression matters. Personality will carry the rest.

PGT Services has been named the Flatbed Broker of the Year by The Home Depot, the world’s largest home improvement retailer. This recognition reflects PGT Services’ performance as a flatbed transportation provider and partner in The Home Depot’s mission to build the fastest, most efficient and reliable supply chain in home improvement. 

Earning this recognition was a significant accomplishment for the PGT Services team. PGT Services continues to focus on providing the best freight experience to our partners and this recognition from The Home Depot team aligns with PGT Services mission of ‘Safety, Service and Execution’ for our valued customers.

Our Project Logistics team tackles ambitious goals, impossible routes and number of loads with precise planning and preparing. We face the complexities, risks and the unforeseen because we understand these challenges can support you achieving your objectives.

PGT Services Project Logistics team meets your specific logistics needs — such as transporting freight, plant relocation, fulfillment, warehousing and drayage.

Because of our project team and vast network of carriers, we are able to offer chartered solutions from inception to completion in a cost-effective and secure way.

Build Loyalty and Deliver Customer Experience

Customers expect an immediate and frictionless transportation experience, thanks to PGT Services.

The PGT Services Difference:

• Provide consumers with convenience experiences
• Look at the entire transportation process
• Use seamlessly integrated systems
• Enable transparency on moving loads
• Enable Transportation Management System
• Schedule ahead and offer some flexibility
• Make scheduling appointments for pickup and delivery easy
• Communicate well and often

Learn More About PGT Service Project Logistics

Safety. Service. Execution.

At PGT Services, best-in-class customer experience is at the core of our process. We pride ourselves on our professionalism, communication, and advocacy, and we understand that these are the pillars of customer success. When our clients are successful, we are successful.

Our process is simple. Our experienced team will guide you each step of the way to ensure your success and satisfaction.