Category: Resources
PGT Services Announces New Vice President of Operations

PITTSBURGH, PA — PGT Services is excited to announce their new Vice President of Operations, Tracy Trieste. Tracy has worked for the PGT companies for over 8 years, first starting with PGT Trucking as a general manager. Since PGT Services start in 2020, Tracy has held positions as General Manager, Director of Operations, and is now the Vice President of Operations. In her new role, Tracy is responsible for all business operations, including Customer and Carrier Experience.
“Her leadership and dedication have been instrumental to our success and will be vital as we grow and achieve our goals in the future,” said PGT Services President Barret Rea.
As an integral part of the PGT Services team, Tracy has been responsible for teaching and overseeing our new team members — and it is one of her favorite parts of the job. “We bring in a lot of young people looking to make careers for themselves and grow within our company and industry.” said Tracy. “I love to watch them thrive and become successful.”
Tracy has 20 years of experience in transportation and when asked about her experiences in this historically male dominated industry, Tracy said, “Being a strong woman in this industry has, at times, been a challenge. I am thrilled to see, within the last 10 years, so many more women finding and developing successful careers in Trucking/Transportation. I also believe the industry has begun recognizing the impactful contributions women can make!”
Tracy received her bachelor’s degree from Allegheny College and now resides in Pleasant Hills, PA with her husband Vito and 2 children, Breanna and Cole.
Tracy and the PGT Services team are excited for the growth and opportunities in 2023. PGT Services is excited to watch Tracy continue her success with the company and continue to develop her entire team.
Media Contact
Gracie Voigt
gvoigt@pgt-services.com
About PGT Services
PGT Services is a nationally recognized transportation brand with nearly 40 years of history and an industry expert in managing transportation solutions across the United States, Canada and Mexico. Headquartered just west of Pittsburgh, they serve the steel, pipe, building materials industries and more. PGT Services remains faithful to its fundamental values: personal customer service, relationships, employee professional development and profitability. They strive to build long-standing relationships through services that give their customers the assurance that PGT Services will handle their shipping needs with the utmost attention to detail. With solutions in all modes of transportation, their industry leading expertise in the steel, pipe, metals and retail supply chain gives customers the confidence that PGT Services will always uphold the integrity and quality of their brand.
PGT Services Does Not Require Non-Compete
- Working for a competitor company or competing individual
- Starting a company that offers the same products or services
- Developing competing products or providing competing services
- Recruiting former colleagues to join their new business
- Trade secrets
- Confidential business or professional information
- Company relationships with specific
- Specialized training
PGT Services is Partnering with the American Cancer Society’s Daffodil Days®

This spring brings a new tool in the fight against cancer: flowers. Daffodils are a universal symbol of hope and life, and they are at the center of the American Cancer Society’s Daffodil Days® event. This year’s event will deliver thousands of flowers across the country to raise awareness and funds for the fight against cancer. PGT Services is partnering with the American Cancer Society in this effort.
In addition to providing smiles for those in need, the event raises funds for the American Cancer Society’s life-saving mission of attacking cancer from every angle. The Society works tirelessly to create awareness and impact, to build communities to support those affected by cancer, and to help with access to treatment. They empower people with information to outsmart cancer, launch innovative research, and develop game changing approaches to addressing the cancer burden for all people.
Now through February 21, 2023, you can join PGT Services in support of the American Cancer Society’s Daffodil Days by donating. Your donation will enable the Society to save more lives by helping people stay well, helping people get well, finding cures, and fighting back against cancer.
Outside of Pittsburgh, PA
Donate to the Event to support the fight against cancer. Or purchase and select the Gift of Hope package to have flowers delivered to local hospitals.
Local to Pittsburgh, PA
With your Purchase, you will receive Daffodil flowers for pickup at the PGT Services office. Upon purchase, fill in your PGT Employee contacts name in the “INDIVIDUAL” Field, and correspond a pickup plan with them.
Any questions, please call or email Gracie Voigt: gvoigt@pgt-services.com 412-552-9885
PGT Services is excited to partner with the American Cancer Society with a shared purpose to give back to those in need.
Back It Up: February 2023 Market Report
Renewing fuel transport orders, resolving brokerage countrywide issues, expanding technology, investigating self-driving vehicles all made for an impactful month in transportation. Explore these and more in February’s Back it Up.
PGT Services Carrier Solutions Advisors
Core to PGT Services is developing and maintaining long-term relationships with our trusted carrier network. To maintain these partnerships and enable successful transportation, PGT Services emphasizes training and resource availability for all carrier sales professionals. This includes:
- Real flatbed driver training upon hire covering how to secure, chain, strap, and tarp actual flatbed commodities
- Internal resources to mentor and grow carrier sales members
Our stringent carrier selection processes creates safe, secure, on-time, and 99.5% claims free delivery.
Acting as resources to support and mentor their team members, PGT Services kicked off our Carrier Solutions Advising program. These advisors are a direct point of contact for new carrier solutions reps, guiding them through training, onboarding, and career development. From brainstorming and troubleshooting to simple encouragement, the program also encourages collaboration among the carrier solutions team.
Senior carrier solutions reps, Jaz, Cody and Abby, are the inaugural program advisors. They’ve reflected on their new roles and the excitement with the new program.
“I would say the thing I’m most looking forward to is creating more cohesion within our coworkers and working together more as a team to achieve our goals. Also, I’m just really excited to be someone that my coworkers can rely on, I love seeing everyone get better every day.”
— Jaz

“With my new title, I am looking forward to helping the company prosper and grow as well as lead the team into 2023. We look forward to the challenges ahead and continue to grow alongside PGT Services. I think the organization and structure of the company will benefit greatly with having even more resourceful leaders in the office.”
— Abby

“This leadership role has been great so far; it has allowed me to guide my co-workers and drive collaboration in the office. Mentoring my group of peers when they have questions drives efficiency, solves problems more effectively, and creates a healthy, teamwork culture. I am very excited to watch this team grow, and I am so excited to be a driving force!”
— Cody

Back It Up: January 2023 Market Report
Managing smarter ocean port processes, exploring sustainable heavy trucks, breaking ice in the Great Lakes, fluctuating diesel prices, and a pocket guide wrapping up all the transportation industry trends, come together to make up this first month of 2023.
Training with a Purpose: PGT Services Employees Learn Side-by-Side With Drivers



Transportation. Getting commodities from point A to B with safety, service, and execution. This is why we are in business. But what brokerages often lack is the hands-on experience of the drivers they are working with. At PGT Services, we believe every employee should learn the basics of loading and securing the commodities we transport every day.
Enter PGT Trucking’s Blairsville, PA training facility. This immersive opportunity enables our employees to learn side-by-side with drivers how to properly load, secure, and protect commodities like steel coils on the back of a flatbed.
This required training for every employee provides them first-hand experience, a crash course in industry terminology, and an expanded view of what it takes to deliver a product successfully. We sat down with four of our employees who recently completed the Blairsville training to see what they took from this experience.
How did this training push you out of your comfort zone?
“Although I report to my cozy office in Sewickley, PA Monday–Friday, I had the opportunity to learn what proper flatbed securement looks like with first-hand experience,” said Gracie Voigt, Marketing Manager. “Not only was this day full of first-hand training, but also learning about the terminology of the transportation industry, equipment that is discussed every single day, and meeting some amazing PGT drivers.”
What was your biggest takeaway?
“I left with a much greater appreciation for truck drivers,” said Vianca Corpuz, Carrier Solutions Rep. “I did not realize the time, energy, and technique it takes to safely secure these flatbed loads. I understood the big picture, but the details of loading, securing, and delivering a load was so eye opening.”
What was your experience meeting and training with the drivers?
“It was so cool to meet all different types of people, drivers, all trying to accomplish the same goal from all across the US,” said Joe Peduzzi, Carrier Solutions Rep. “It feels awesome to truly be a part of a close-knit family!”
Did this change your perception of the transportation industry?
“Coming from someone completely new to the industry, I was a little nervous for this training, but I had the absolute best day full of learning,” said Amber Baker, Account Manager. “I walked out of that training so confident about my ability to communicate on the phone, understanding verbiage better, but also holding myself to a higher standard while selecting a reliable carrier that will live up to our PGT standards!”
How would you say this experience impacts the PGT Services culture?
“PGT Services is always striving to ensure excellent training inside the office setting, but the company has truly gone above and beyond by providing this hands-on learning experience for ALL employees,” said Gracie. “I am truly so happy to be a part of this amazing team and culture.”
PGT Services Partners With North American Steel Alliance

CHICAGO – December 1, 2022 – North American Steel Alliance (NASA) announces the addition of our newest Operational Supplier, PGT Services to the Co-op as of December 1st, 2022.
“PGT Services is excited to be joining NASA and working with NASA Members. The metals sector is a critical component of our business and a key driver of the American economy. We are excited for this opportunity,” said Barret Rea, PGT Services President.
PGT Services, headquartered in Pittsburgh, PA, is a nationally recognized transportation brand with over 40 years of history. Flatbed is and always will be their cornerstone of expertise, but over time PGT Services has evolved into a multi-modal transportation services provider. Their growth and expertise in the metals and building products industry have made them a reliable transportation expert to many high-profile customers across various industry verticals.
“As a flatbed specializing transportation partner with 40 years of steel hauling imbedded in our roots, we look forward to the opportunity to serve and grow with the partners of the North American Steel Alliance,” said Justin Burgh, PGT Services Vice President of Sales, Marketing, and Pricing.
About North American Steel Alliance
The North American Steel Alliance is a Member-Owned, steel cooperative with the buying power of more than $9 billion. With the strength over 122 independently owned and operated Steel Service Centers and the reach of over 350 distribution and processing facilities throughout North America, we are the largest Service Center purchaser of carbon products in the industry. Learn more at steelalliance.com.
About PGT Services
PGT Services is a nationally recognized transportation brand with nearly 40 years of history and an industry expert in managing transportation solutions across the United States, Canada and Mexico. Headquartered just west of Pittsburgh, they serve the steel, pipe, building materials industries and more. PGT Services remains faithful to its fundamental values: personal customer service, relationships, employee professional development and profitability. They strive to build long-standing relationships through services that give their customers the assurance that PGT Services will handle their shipping needs with the utmost attention to detail. With solutions in all modes of transportation, their industry leading expertise in the steel, pipe, metals and retail supply chain gives customers the confidence that PGT Services will always uphold the integrity and quality of their brand.
Introducing PGT Services’ Managed Transportation
Introducing the two faces that represent PGT Services’ Managed Transportation, these experienced professionals have a combined 27 years of working with Flatbed, Dry Van, LTL, Container, Air and Expedited freight management. Together they bring a wealth of connections and knowledge for Managed Services.

Managed Transportation Sales and Implementation Manager, Noelle Vaughan
Mark Miller has been with PGT for over two years and brings over 17 years of customer service centered transportation experience. After transitioning into third party logistics, Mark has found it easy to connect with companies in the metals, building materials, drayage and project logistics industries because he understands the frequent challenges that they are facing.
Mark’s favorite part of managed services is the ability to get out of day trading. “When I get the opportunity to get in front of a customer and have a strategic conversation that’s when I know we have the chance to form a lasting partnership. Together we will breakdown the time and money saved using managed transportation. It becomes a no-brainer- why work every day in transactional business when you can create something better, that is also a long term solution.”
When we asked Mark where his added confidence in Managed Services at PGT comes from he was quick to answer in reference to our foundation, “We are a full service transportation provider with a small company feel. We have less tape to jump through to make decisions and employees that really push the best decisions for our customers. We have always been and will always be a company based on relationships.”

Managed Transportation Sales and Implementation Manager, Noelle Vaughan
A newer face at PGT Services is Noelle Vaughan. Noelle comes to PGT Services after 10 years of working at one of the largest third party logistics companies in the nation.
“I think this position at PGT Services speaks to what I am most passionate about- which is holistically looking at the entire supply chain, not just transportation. My education is in data analytics, information security and supply chain/project management. It comes natural to me to incorporate every aspect of the puzzle. I especially love understanding procurement to production, the material management and working with different transportation modes to reach the end customer.”
Noelle spent time in both national and international freight management for companies in plastics, chemicals, packaging, building materials and manufacturing. With those companies, she has been able to watch many different production trends and pick out the best of the mix. Many of the conversations that she leads begins with visibility to spend, optimizing efficiency and mitigating risks.
Being new to PGT Services, we asked Noelle what her success story would be to make an impact here: “I plan on creating long-term meaningful relationships with organizations looking to work together to be profitable, continuously adapt to changes in the industry and consistently bring value to employees and the community.”
We would like to welcome Noelle to our team and we are so excited to have her. With the combination of education and professional experiences of Mark and Noelle and their ability to collaborate with the rest of PGT Services, we have no doubt in the exponential growth destined for our Managed Services Department.