How Long Have You Worked for PGT Services:

“I have worked for PGT Services for just under 2 years!”

During Gracie’s time here at PGT Services, she has excelled in three separate roles. Initially starting in marketing, she then expanded into recruiting, and eventually transitioned into sales—her contributions have been invaluable to the company’s success during her brief time here. We can’t wait to see what new heights she’ll reach within the next year!

 At PGT Services, we prioritize internal promotion whenever possible. Fostering advancement opportunities within the organization empowers our employees to gain comprehensive insight into all facets of the business, thereby cultivating well-rounded team members.

What is Your Current Job Description:

 “My current job description is Sales Rep! Prior to my sales role, I first started out as Manager of Social Media and Marketing, then took over the Recruiting department about a year ago. This is my third role with PGT Services, and I am excited to help grow our network and provide transportation capacity to industrial companies all over North America. In addition to bringing on new business, I also help with sales enablement, CRM management, and helping run our new hire and internship training.”

Gracie has done an amazing job at creating relationships with PGT Services employees and beyond. In such a short amount of time, she has dominated her roles and enthusiastically embraces new challenges. We are truly privileged to have someone like Gracie, whose presence motivates the entire office to strive for greater success!

What is the Most Challenging Part of Your Job:

“The most challenging part of my job is honestly patience. I am a go-getter and I always want to be moving, moving, moving, but sometimes I have to take a step back and let things play out. Sometimes timing isn’t always right, so practicing patience is something I have really strived to work on over the last few years.”

Over the past two years, Gracie has tackled various roles head-on, confronting challenges with determination. Despite the hurdles, she finds the dynamic nature of this industry exhilarating, as each day brings something new. While the work can be unpredictable, it’s this exact element that adds excitement.

Your Favorite Part of Your Job:

“I have always loved creating relationships! During my time in marketing and recruiting I built so many relationships with individuals and organizations in the area that I was excited to take the next step. Any chance I have to form a connection or just network is a great opportunity to help solve a problem a company may be facing. Being able to provide a service that I truly believe in and help out a company tackle a need, is something I truly love doing– while making some friends along the way!”

PGT Services actively supports ongoing growth and internal development by recognizing operational needs and introducing new positions to enhance our overall business operations. Gracie exemplifies how passion and enthusiasm for the industry can lead to long-term relationships and success. Our team is composed of dedicated professionals who consistently deliver excellent service to our customers.

Fun Fact About Yourself:

“A fun fact about me is when I am not working at PGT Services talking transportation and logistics you can find me coaching Youth Soccer for Pittsburgh Soccer Shots! (That’ll test my patience lol)”

Gracie has been involved with Soccer Shots for more than a year now, demonstrating her competitive spirit beyond the office! At PGT, we empower our employees to strike a balance between their professional and personal lives, fostering both success and a well-rounded lifestyle.

Takeaway From Working at PGT Services:

“I’ve learned a lot in this industry, and one of the biggest lessons is to not take everything too seriously. Being genuine really makes a difference. I truly believe in the service I provide, which makes my job easier and more enjoyable!”

How long have you worked for PGT Services?

“I have worked for PGT Services a little over a year, and originally came from the insurance Industry!”

During Lauren’s time here at PGT Services she has helped develop our carrier relationships and dedicated capacity network. Just one year ago she started her career here as a Carrier Capacity Representative and has already contributed so much to the success of the company– we are so excited to see where she will be in the next year!

What is your current job description:

“My day-to-day role as a Carrier Solutions Representative has many moving parts. Simply put, my job is to build relationships with carriers to successfully transport our company’s freight across the country!”

Lauren has done an amazing job at creating relationships with her dedicated drivers that resemble friendships. She even had a driver stop in last month just to say hello and meet the team in person. She has fun with her job everyday and truly feels like this industry is where she belongs!

What is the most challenging part of your job:

“The most challenging part of my job is adjusting to the ever-changing market conditions and understanding exactly what that means for the drivers/customers/us.”

Although there are challenges, this role is so exciting because every day is so different! This line of work can be unpredictable at times, but that’s what makes it exciting! Sometimes things may go off track during the day, but overcoming those challenges with the team makes it all worthwhile.

Your favorite part of your job:

“My favorite part of my job is the dynamic nature of every day. I really enjoy that each day brings new experiences as I interact with different carriers and stay connected with those I work with regularly.”

Learning about different drivers’ backgrounds, families, experiences, and stories is one of the most rewarding and wholesome parts of the job. For 8 hours a day our Carrier Solutions Reps get to know these individuals on a personal level, build trust, and grow the dedicated network of PGT Services.

Although the industry is crazy at times, we are working diligently every day to deliver the best service to our carriers and customers. Lauren said it best, “I truly love my job and am grateful for the carriers I’ve worked with. I’m also excited about the opportunity to work with new ones.”

PGT Services encourages ongoing growth and internal development by recognizing operational needs and introducing new positions to improve our business operations. Our team, composed of dedicated professionals, consistently delivers excellent service to our customers.

We recently caught up with Abby Peduzzi, our Capacity Supervisor, about the importance of her role at PGT Services. Here’s what she shared about the future and her experience in the transportation industry.

How long have you worked for PGT Services?

“I have worked at PGT Services since November 2021 for just under 2 and a half years. Before working at PGT, I was a waitress.” During Abby’s time here at PGT Services she has helped drastically develop our capacity team. She started her career here as a Carrier Capacity Representative, then transitioned to a Carrier Capacity Advisor. Now Abby works as a Capacity Supervisor where she is a resource to her peers for any questions.

At PGT Services, we promote from within whenever possible. Encouraging internal advancement across the organization enables our employees to understand every aspect of the business, making them well-rounded team members.

What is your current job description:

“In my position, I am a capacity supervisor. My day-to-day operations include supervising a small team of capacity representatives. I also field phone calls, and form relationships with trucking assets.”

Abby recently accomplished a huge milestone of moving 10,000 truck loads with PGT Services. She executed on this and developed her success over the last 2 and a half years. This is a tall task and we are honored to have someone like Abby who is now helping train our new hires, a wonderful role model to have in the office!

What is the most challenging part of your job:

“The most challenging part of my job is working through issues at times that are out of my control.”

This industry can be unpredictable, but that’s what adds excitement and enjoyment to it! There are moments in the day when everything seems to go off-track, yet overcoming these hurdles with the team makes it all worthwhile.

Your favorite part of your job:

“My favorite part is the satisfaction and hard work that comes out of a productive day. I really enjoy the culture PGT provides.”

Abby said it best herself, “this industry will always keep you on your toes, due to its dynamic environment.” Her commitment to excellence and ongoing development exemplifies the values embraced by PGT Services. We are proud of Abby for her recent accomplishments of moving 10,000 loads, and we can’t wait to see what she accomplishes next!

PGT Services supports ongoing growth and internal development by recognizing operational needs and introducing new positions to enhance our overall business operations. Our team is made up of dedicated professionals who consistently deliver excellent service to our customers.

How long have you worked for PGT Services? Where did you come from (just job, you don’t have to say company):

I have been at PGT Services for a little over 1 year, starting as a Carrier Solutions Representative and now as an Account Manager. Before joining the team at PGT, I worked as a Client Solutions Manager in the transportation industry as well. 

Here at PGT Services, we believe in promoting from within. With internal growth throughout the entire organization, this allows our employees to learn every angle of the business and be extremely well-rounded employees.

What is your current job description:

“As an account manager, my role is to see the process of each load from start to finish, coordinating pickup and deliveries and handling communication with our customers throughout the process.”

The ultimate goal is to grow relationships between PGT and the customer by providing exceptional service and communication. Prior to being an Account Manager, Paul spent several months working as a Carrier Solutions Rep where he developed relationships with dedicated carriers and helped vet new drivers to ensure we are giving the most reliable individuals the load to move. Now he works directly on the customer side.

What is the most challenging part of your job:

“The most challenging part of my role is the transportation industry is subject to various external factors such as fluctuating fuel prices just to name one. Staying updated with industry trends and being able to adapt quickly to changes is essential in this role.”

Despite the challenges inherent in the transportation industry, such as fluctuating fuel prices, Paul thrives on overcoming obstacles and delivering exceptional service to every customer. His favorite part of the job lies in building relationships, whether with carriers or customers, and seeing the positive impact of his efforts.

Your favorite part of your job:

“My favorite part about the job is growing relationships, whether it be with one of our carriers or new/existing customers. It’s fulfilling to garner trust and become a reliable source for any transportation needs.” 

In Paul’s eyes, working in transportation is about bridging the gap between supply and demand, ensuring that products reach their destination safely and efficiently. His dedication to excellence and continuous growth is a testament to the values upheld by PGT Services.

PGT Services encourages ongoing growth and internal development by identifying operational needs and introducing new positions to improve our overall business operations. Our team consists of dedicated professionals who consistently provide excellent service to our customers.

ROCHESTER, PA, February 12, 2024 — PGT Services is proud to announce its distinction as the recipient of the 2023 Home Depot Flatbed Broker of the Year award. This recognition highlights PGT Services’ commitment to operational excellence and its pivotal role in supporting Home Depot’s transportation network. PGT Services is honored to be recognized with this award, the second time since 2021.

With a focus on efficiency and reliability, PGT Services has established itself as a trusted partner of The Home Depot, providing essential logistics support to ensure the seamless flow of products across the retailer’s supply chain. Through meticulous planning and execution, PGT Services has helped optimize Home Depot’s operations, enabling the retailer to meet customer demands effectively.

One of the key factors contributing to PGT Services’ success is its commitment to proactive communication and transparency. This approach ensures that Home Depot receives timely updates and support throughout the transportation process, ultimately enhancing efficiency and customer satisfaction.

PGT Services’ dedication to excellence extends beyond its day-to-day operations. During times of crisis, such as natural disasters or emergencies, PGT Services has demonstrated its agility and resilience by swiftly adapting its logistics strategies to support Home Depot’s relief efforts. By leveraging its expertise and resources, PGT Services has played a crucial role in delivering essential supplies to affected areas, showcasing its commitment to community support and social responsibility.

“We are honored to receive the Home Depot Flatbed Broker of the Year award,” said Matt Lyons, PGT Services Account Manager responsible for The Home Depot Account. “This achievement reflects our team’s dedication to delivering reliable transportation solutions and supporting The Home Depot’s mission.”

PGT Services looks forward to continuing its partnership with The Home Depot and contributing to the retailer’s continued success in meeting the evolving needs of its customers.

Media Contact

Gracie Voigt

gvoigt@pgt-services.com

About PGT Services

PGT Services is a nationally recognized transportation brand with nearly 40 years of history and an industry expert in managing transportation solutions across the United States, Canada and Mexico. Headquartered just west of Pittsburgh, they serve the steel, pipe, building materials industries and more. PGT Services remains faithful to its fundamental values: personal customer service, relationships, employee professional development and profitability. They strive to build long-standing relationships through services that give their customers the assurance that PGT Services will handle their shipping needs with the utmost attention to detail. With solutions in all modes of transportation, their industry leading expertise in the steel, pipe, metals and retail supply chain gives customers the confidence that PGT Services will always uphold the integrity and quality of their brand.

We spoke with Tanner Bass, the Manager of Carrier Operations at PGT Services, to dive into the significance of his role. Throughout our conversation, we explored his perspectives on the future and gathered insights from his experience in the transportation industry. Here’s what he had to share. significance of his role. Throughout our conversation, we explored his perspectives on the future and gathered insights from his experience in the transportation industry. Here’s what he had to share.

How long have you worked for PGT Services? What role did you start out in and where are you now: 
“I have worked for PGT Services for a little over 3 years now. I started as a Carrier Solutions Representative and now oversee our Carrier operation team.”

Tanner was one of PGT Services’ first few hires when we started as a brokerage back in 2020 and has grown with the company ever since! Like he mentioned, Tanner started as a Carrier Solutions Representative, transitioned to carrier development manager, and since 2022 has led the team as Manager of Carrier Operations. He truly has been with us since the very beginning!

What is your current job description:

“In my current role I oversee our Capacity department to create and foster long term relationships to make our carriers and customers successful.” Tanner manages the day-to-day activities related to transporting our customers freight from point A to point B. He works with his team to develop relationships with dedicated carriers, as well as help vetting new drivers to ensure we are giving the most reliable individuals the load to move! At times, Tanner also assists in problem resolution such as issues related to delays, damages, or any unpredictable disruptions.

What is the most challenging part of your job:
“The hardest part of my job would be constantly adapting to market trends, fuel prices, and weather conditions to keep America moving.”
What ties all these challenges together is their inherent unpredictability. This industry is in a constant state of change and movement, which keeps the team on their toes. While these may seem like challenges initially, overcoming them is incredibly satisfying!

Your favorite part of your job:
“My favorite part of my job is solving problems, building relationships, and providing industry-leading solutions that foster collective success for drivers, customers, coworkers, and transportation professionals in a fast-paced and challenging industry.”

Navigating the Transportation industry can be intricate. Every load serves a purpose in our world, and being involved in the network that ensure the timely delivery of goods to their destinations is truly rewarding.

Tanner said it best himself. “Transportation has a role for almost every type of professional. Those who flourish in any role in this business do the small things exceptionally well and overcome the greatest excuses as they arise. “
Interested in joining this constantly changing industry? PGT Services fosters continuous growth and internal development by recognizing operations needs and creating new positions to enhance our overall business operations! Our team is made up of dedicated professionals who consistently deliver excellent service to our customers.

Explore a career at PGT Services!

We had a chat with Max Goldman, our Project and Heavy Haul Manager, to explore the importance of his role at PGT Services. During our conversation, we discussed his thoughts on the future and gathered insights from his experience in the transportation industry. Here’s what he shared.
 
How long have you worked for PGT Services? What role did you start out in and where are you now: 
“I have worked at PGT Services for about 2.5 years now. When I first started, I was a Capacity Solutions Representative, booking shipments with drivers over the phone.”

Max has always had a passion for logistics, studying Supply Chain Management at Duquesne and immediately jumping into the industry at PGT Services at our very beginning. He started as a Capacity Solutions Representatives, originally working directly with carriers on the phone and learned the internal operations of PGT Services and the general transportation industry. He then transitioned into
helping create the project logistics team here at PGT Services where he started as project and heavy haul lead. Now, he leads the internal team Project and Heavy Haul Manager.

What is your current job description: 
“I am currently the Project and Heavy Haul Manager here at PGT Services. I coordinate all Project and Heavy Haul shipments between the customer, the site: both shipping and receiving, and the drivers hauling. We pride ourselves on the communication and fluidity we serve in this department to our
customers.”

Max is directly involved with customers, operations, and overall business performance daily. He is constantly working diligently to make sure his customers are always taken care of. For instance, Max spends most of his days working in our Sewickley office, but every once in a while you can find him boots on the ground managing projects at our ports, or meeting with customers to continue building great relationships. Actually—Max was at Port of Everett last week!!

What is the most challenging part of your job: 
“I love a challenge which is part of the reason I got into this industry to begin with. Not all shipments go as planned and at times the industry is unpredictable, which although frustrating– overcoming an obstacle is so worth it! I think the most challenging part of my job is the prep work behind every move, and calculating all details involved to make sure the move goes as smooth as possible. Not all shipments go as planned, which is frustrating, but overcoming the obstacle is worth it. “

Your favorite part of your job: 
“I thoroughly enjoy seeing the shipment through all the way to the delivery. Coordinating and preparing as much as we do here, it is awesome to see the freight successfully be delivered and having the customer happy.”

The Transportation Industry is a complex reality. All freight has a use in the world that we live in, and it is a pleasure to be a part of the network to get that material to where it needs to go.

Our team consists of dedicated professionals who consistently deliver great service to our customers. PGT Services encourages ongoing growth and internal development by promptly identifying operational needs and establishing new positions to improve our business operations.

Interested in exploring a career at PGT Services?