Employee Spotlight: Lindsay Brown
We recently caught up with Lindsay Brown, Manager of Carrier Operations, to discuss the significance of her role at PGT Services. Here’s what she had to say about her journey in the transportation industry.
We recently caught up with Lindsay Brown, Manager of Carrier Operations, to discuss the significance of her role at PGT Services. Here’s what she had to say about her journey in the transportation industry.
Transporting structural steel pipes presents unique challenges that require careful planning and execution. At PGT Services, we recognize the complexities involved in moving these critical components safely and efficiently. Whether you’re dealing with large-diameter pipes for a major construction project or smaller sections for specialized applications, understanding the best practices for structural steel pipe transportation can make a significant difference in ensuring your project stays on track. Here’s how PGT Services tackles these challenges and what you need to know for a smooth transport experience.
Structural steel pipes are often large and heavy, which can pose difficulties in handling and transport. Their dimensions require specialized equipment and techniques to ensure they are moved safely without causing damage or delays.
Due to their size, transporting structural steel pipes usually involves navigating complex regulations and obtaining the necessary permits. Compliance with local, state, and federal guidelines is crucial to avoid fines and ensure a smooth transport process.
Properly securing structural steel pipes is essential to prevent movement and damage during transit. Their cylindrical shape can make them prone to shifting if not secured correctly, potentially leading to accidents or damage to the pipes.
Planning the transport route involves considering road conditions, clearance levels, and potential obstacles. Special routes may need to be planned to accommodate oversized loads and avoid areas with restrictions.
Unloading structural steel pipes safely requires precision and care. Incorrect handling during unloading can lead to damage or injury, making it crucial to use appropriate methods and equipment.
At PGT Services, we use state-of-the-art equipment designed specifically for transporting heavy and oversized loads. Our fleet includes heavy-duty flatbeds, low-boy trailers, and custom rigging solutions to accommodate the size and weight of structural steel pipes. Our experienced team employs advanced techniques to secure the pipes effectively, using heavy-duty straps, chains, and cushioning to prevent movement and damage during transit.
Before transport begins, we conduct thorough inspections of the steel pipes to identify any potential issues. Our team is trained in proper handling techniques to ensure that the structural steel pipes are loaded and secured correctly. We also provide detailed documentation and tracking to keep you informed throughout the transport process.
Handling the regulatory aspects of transporting steel pipes can be complex. PGT Services manages all necessary permits and ensures compliance with regulations. Our team stays updated on the latest requirements and works closely with local authorities to avoid any delays or complications.
Effective route planning is crucial for a smooth transport experience. PGT Services uses advanced logistics software to plan the best routes for transporting steel pipes. We consider road conditions, clearance levels, and any potential obstacles to minimize the risk of delays or issues during transport.
Once the structural steel pipes reach their destination, proper unloading is essential. PGT Services provides expert assistance with unloading and placement, using cranes and other specialized equipment to handle the pipes safely. Our team coordinates with your site personnel to ensure that the pipes are positioned correctly and ready for installation.
Throughout the entire transport process, clear communication is key. At PGT Services, we keep you informed with regular updates on the status of your shipment. Our customer service team is available to address any questions or concerns, ensuring that you are always in the loop.
PGT Services is committed to providing efficient and reliable structural steel pipe transportation solutions. Our expertise, specialized equipment, and dedication to customer satisfaction set us apart in the industry. By choosing PGT Services, you can trust that your steel pipes will be transported with the highest level of care and professionalism.
For more information on our services or to schedule your next steel pipe transport, connect with our team. At PGT Services, we’re here to support your project with safe and efficient transportation solutions, every step of the way.
When it comes to transporting industrial machinery, safety and reliability are key. At PGT Services, we understand the importance of ensuring your equipment arrives in perfect condition and on schedule. To help you navigate the complexities of industrial machinery transport, we’ve put together some essential tips and strategies. By following these guidelines and partnering with us, you can ensure a smooth and secure transport experience.
Choosing the right transport partner is crucial for a successful move. At PGT Services, we specialize in industrial machinery transport with years of experience and expertise. Our team of carriers are skilled in handling various types of machinery and is dedicated to ensuring your equipment reaches its destination safely and efficiently. Trusting us with your transport needs means peace of mind throughout the process.
Before transport begins, it’s vital to conduct a thorough inspection of your machinery. This includes checking for any pre-existing damage, ensuring all parts are securely attached, and verifying that the equipment is in good working order. At PGT Services, we conduct comprehensive pre-transport inspections to identify and address any issues upfront, helping prevent damage during the move.
Transporting industrial machinery often requires specific permits and documentation, especially for oversized or heavy loads. We handle all the necessary paperwork and permits, ensuring compliance with local, state, and federal regulations. This way, you can avoid potential delays and fines, allowing your transport to proceed smoothly.
Proper loading and securing are essential to prevent equipment movement and damage during transit. Our team at PGT Services employs specialized techniques and equipment to ensure your machinery is securely loaded onto our transport vehicles. We use heavy-duty straps, chains, and other securing methods to keep your equipment stable and safe throughout the journey.
Planning the route is critical for a successful transport. We consider factors like road conditions, weight limits, and potential obstacles to determine the best path for your machinery. With advanced logistics software, PGT Services plans optimal routes and coordinates with local authorities if needed, ensuring a smooth transport experience.
Staying informed about your machinery’s progress during transport is crucial. At PGT Services, we offer real-time tracking so you can monitor the status and location of your equipment throughout the journey. Our transparent communication keeps you updated and allows us to address any issues promptly.
Insurance is essential for protecting against potential damage or loss. We provide comprehensive insurance coverage for all transported industrial machinery, offering you financial protection and ensuring that any unexpected issues are managed effectively. This helps minimize any impact on your project.
The transport process doesn’t end with delivery; proper unloading and installation are just as important. At PGT Services, we assist with the unloading process and ensure that your machinery is handled carefully and placed in the correct location. We also coordinate with your site personnel to facilitate a smooth installation process.
Effective communication with your transportation provider is key to addressing any concerns and meeting your specific needs. At PGT Services, we prioritize clear and open communication. Our dedicated customer service team is always available to answer your questions and provide updates, ensuring a seamless transport experience.
At PGT Services, we’re committed to delivering safe and reliable industrial machinery transport solutions. Our expertise, attention to detail, and customer-focused approach set us apart. By following these tips and working with us, you can trust that your machinery will be transported with the highest level of care and professionalism.
For more information or to schedule your machinery transport, connect with our team. At PGT Services, we’re here to support you every step of the way, ensuring a smooth and stress-free transport experience.
Steel is the backbone of modern infrastructure, from skyscrapers to bridges and everything in between. However, transporting steel poses unique challenges that require expert solutions. At PGT Services, we understand these challenges intimately and are committed to providing effective solutions to ensure your steel transportation needs are met with efficiency and precision. In this blog, we’ll delve into the common challenges faced in steel transport and how PGT Services addresses them head-on.
At PGT Services, we bring years of experience and expertise in steel transport to the table. Our commitment to safety, efficiency, and customer satisfaction sets us apart as a leader in the industry. Whether you’re dealing with heavy beams for a high-rise construction project or coils for industrial use, our team is equipped to handle your steel transportation needs with the utmost care and precision.
Steel transport is a complex process fraught with challenges, but, with PGT Services by your side, you can navigate these hurdles with confidence. Our specialized equipment, stringent safety measures, regulatory expertise, and efficient coordination ensure that your steel reaches its destination safely and on time. Trust PGT Services for your steel transport needs and experience the difference that expert solutions can make.
For more information on our steel transport services, or to request a quote, please contact us today.
Transporting construction equipment requires a blend of precision, care, and efficiency. At PGT Services, we understand that every job site is unique and that the successful transport of equipment can significantly impact your project’s timeline and budget. Here’s a look at key considerations for transporting construction equipment and how PGT Services ensures that your equipment reaches its destination safely and on time.
The safe loading and unloading of construction equipment is paramount. Heavy machinery is often large and unwieldy, and improper handling can lead to accidents or equipment damage. PGT Services employs highly trained professionals who use advanced techniques and equipment to ensure that all machinery is securely fastened and handled with the utmost care. Our team conducts thorough inspections before and after transport to confirm that everything is in top condition.
Construction equipment varies widely in size and weight, from compact excavators to massive bulldozers. Each type of equipment requires different handling and transportation methods. PGT Services specializes in transporting a broad range of machinery, ensuring that our transport vehicles and methods are suited to your equipment’s specific requirements. We use state-of-the-art equipment, including low-boy trailers and hydraulic lifts, to manage the diverse needs of our clients.
Transportation of heavy equipment is subject to strict regulations, including weight limits, size restrictions, and transport permits. Compliance with these regulations is crucial to avoid fines and delays. PGT Services navigates these regulatory landscapes with expertise, handling all necessary permits and ensuring that transport plans adhere to local, state, and federal regulations. Our team stays updated on changes in regulations to provide seamless service.
Effective route planning is essential for avoiding obstacles and minimizing transit time. For oversized loads or equipment, route planning can be complex, involving considerations like road closures, weight limits on bridges, and traffic patterns. PGT Services uses advanced logistics software to plan optimal routes and coordinate with local authorities when necessary. Our detailed planning helps prevent delays and ensures that your equipment arrives on schedule.
Transporting construction equipment involves risks, including potential damage during transit. To mitigate these risks, PGT Services offers comprehensive insurance coverage for all transported equipment. Our risk management strategies include thorough pre-transport inspections and detailed tracking throughout the journey, providing peace of mind that your equipment is protected from start to finish.
Clear communication and coordination are key to a successful transport operation. PGT Services prioritizes keeping clients informed at every stage of the transport process. Our dedicated customer service team provides regular updates and is available to address any questions or concerns you may have. We work closely with you to ensure that your specific needs are met and that any issues are promptly resolved.
PGT Services is committed to delivering exceptional service for all your construction equipment transport needs. Our experience, attention to detail, and customer-focused approach set us apart in the industry. By prioritizing safety, compliance, and effective logistics, we ensure that your equipment is transported efficiently and securely.
When you partner with PGT Services, you can trust that your construction equipment will be handled with the highest level of professionalism and care. Contact us today to learn more about how we can assist with your next project and ensure a smooth transport experience.
Transporting structural steel pipes involves complexities that go beyond standard logistics. Given their large size, significant weight, and the unique handling requirements, these materials demand specialized services to ensure safe and efficient transport. Here’s why transporting these heavy-duty materials requires specialized services, and how PGT Services is equipped to handle these challenges.
At PGT Services, we’re equipped to handle the unique demands of transporting structural steel pipes. Here’s how we address the challenges:
Transporting structural steel pipes requires a high level of expertise and specialized resources. At PGT Services, we provide the tailored solutions you need to navigate these complexities with confidence. Our commitment to excellence in handling, regulatory compliance, and protective measures ensures that your structural steel pipes are transported safely and efficiently.
Choose PGT Services for your structural steel pipe transport needs and experience the difference that our specialized approach can make. PGT Services not only meets the unique needs of structural steel pipe transport but also sets a standard for excellence in the logistics industry. With us, you can trust that your materials are in capable hands from start to finish.
When disaster strikes, swift and effective logistics can make all the difference in delivering critical aid to communities in need. PGT Services — a trusted leader in transportation and logistics solutions — recently demonstrated our commitment to disaster relief efforts in collaboration with Home Depot following Hurricane Beryl.
In the wake of Hurricane Beryl, Home Depot urgently mobilized resources to provide immediate assistance to affected areas. Recognizing the urgency of the situation, Home Depot turned to PGT Services for our expertise in transportation logistics. PGT Services was tasked with managing the transportation of building materials — critical materials needed for disaster recovery efforts.
Upon receiving the call for assistance, we sprang into action. With dedication to delivering high-level service and operational excellence, our team went above and beyond, working into the night to coordinate the movement of 34 truckloads destined for Houston. This tireless effort ensured that crucial supplies reached communities promptly, despite the challenges posed by Hurricane Beryl.
Recognized as Home Depot’s Flatbed Broker of the Year for three consecutive years, we are committed to consistently deliver exceptional results in managing complex supply chains and meeting critical transportation needs.
Beyond immediate relief efforts, both PGT Services and Home Depot remain committed to supporting communities throughout the entire disaster recovery process. Home Depot’s stores often serve as command centers for first responders and relief agencies, while PGT Services continues to innovate and adapt our logistics solutions to ensure the timely delivery of essential goods.
In times of crisis, the collaboration between PGT Services and Home Depot stands as a testament to the power of effective partnerships and operational excellence. By leveraging logistical expertise and dedication to service, PGT Services and Home Depot continue to make a meaningful impact in disaster-affected communities, helping them rebuild and recover stronger than before.
As natural disasters continue to impact communities worldwide, the role of proactive and dedicated companies becomes increasingly vital in providing crucial support and aid where it is needed most. We are proud to continue our disaster relief efforts in partnership with Home Depot.
Are you looking for a challenging and rewarding career in the transportation industry? At PGT Services, our Carrier Solutions Representatives (CSRs) are at the heart of our operations, ensuring seamless coordination and communication between carriers and customers. Brennan Neidhardt, a dedicated CSR, shares his experience and insights into what makes this role at PGT Services exciting and fulfilling.
A: A typical day involves booking and facilitating the loads given to us by our customers. This includes taking inbound phone calls and making outbound calls to find carriers that are suitable to haul our freight and will follow the protocol of the load as scheduled.
Once a carrier has proven they are reliable, upselling them on future shipments is key to building relationships for the future. Often, the freight we get is repeated weekly, or sometimes daily. Working with the same carriers who have proven they are reliable is key to our success and makes all parties involved lives easier. Finding out how many trucks they have, and what lanes they run most frequently is a good way to start the process. Carrier’s appreciate this greatly. In turn, it makes the process of finding a carrier to run a certain load, easy to do as we have built these relationships.
A: Although I personally do not speak directly with the customers, I act as the middleman between the carrier hauling our customers’ freight. If any issues arise during transit, it is my responsibility to bring that information to the account manager who will in turn inform the customer. From there, all parties involved work diligently to find a resolution to get the load picked up and delivered in a timely fashion. It is vital that CSR’s follow all of the customers’ requests and instructions for each load as they are entrusting us with their freight.
A: The biggest challenges that arise in this position are often uncontrollable. Although this can be frustrating, it is where problem solving skills are put to the test.
Problems can involve a lack of communication between the carrier and us or most commonly, truck breakdowns. It is important that all options are explored to resolve the issue. Not only this but advising the account manager/supervisor about these things is a must so that everyone is on the same page.
A: The culture at PGT is a team first mentality. From the top down, everyone’s role is crucial to the success of the business. Each role cannot flourish and succeed without the help of other departments. We strive to service our customers day in and day out with on time deliveries and safe transport.
A: CSR’s work very closely with the account managers. They are in charge of obtaining the loads from the customer. From there it is the capacity room’s job to find a carrier who can agree to our customers’ terms and safely haul the shipment. Communication between the two rooms is necessary to ensure the sound transport for every individual load.
The sales team does a great job in growing our customer clientele so that CSR’s constantly have freight to move for the customers they are bringing in the door.
A: I would love to one day operate my own business, maybe even oversee some trucks of my own. In general, seeing how our office operates is a great indicator of how successful we are, and shows me how an office should be run. Again, I cannot stress enough how vital communication is in our day-to-day. Being able to effectively communicate between colleagues and carriers has been a huge lesson that I will use for the rest of my professional career.
A: PGT supports this immensely. Once you are on the team, they want nothing more than to make the individual the best they can be and get the most out of them. Although you might not get praise every day, it is seen by upper management. They do a great job in seeing your strengths and weaknesses and putting you in a position to succeed. Even creating positions for individuals who exceed in a niche part of the business!
A: Personally, I have become a lot more confident in my communication skills and problem-solving abilities. I have learned more about the transportation industry in the last year and a quarter than I thought I ever would. There are plenty of things to learn in the industry and our day-to-day work increases my knowledge further every day. Being in the office every day has gotten me to stick to a routine Monday-Friday which I also enjoy.
A: I love the fast paced environment that the role of a CSR brings. The constant communication between my colleagues and carriers makes for a seamless transition from pickup to delivery. Seeing a load through from pick-up to delivery and pleasing our customers is very satisfying and keeps myself and the team looking forward to their next shipment to continue our excellent service.
Are you ready to embark on a rewarding career as a Carrier Solutions Representative at PGT Services? Our dynamic team, supportive culture, and opportunities for growth make it an excellent place to work. We value collaboration, dedication, and a strong desire to succeed.
The members of the PGT Services team play a vital role in driving both company and customer success. This is why we are fully committed to fostering our employees’ professional growth. Our workforce consists of passionate individuals who actively contribute to the seamless functioning of our processes, ensuring top-notch service delivery. At PGT Services, we ensure that each department is led by highly capable individuals who deliver unparalleled service.
We recently caught up with Gracie Voigt, one of our devoted sales representatives, to discuss the significance of her role at PGT Services. Here’s what she had to say about the future and her journey in the transportation industry.
“I have worked for PGT Services for just under 2 years!”
During Gracie’s time here at PGT Services, she has excelled in three separate roles. Initially starting in marketing, she then expanded into recruiting, and eventually transitioned into sales—her contributions have been invaluable to the company’s success during her brief time here. We can’t wait to see what new heights she’ll reach within the next year!
At PGT Services, we prioritize internal promotion whenever possible. Fostering advancement opportunities within the organization empowers our employees to gain comprehensive insight into all facets of the business, thereby cultivating well-rounded team members.
“My current job description is Sales Rep! Prior to my sales role, I first started out as Manager of Social Media and Marketing, then took over the Recruiting department about a year ago. This is my third role with PGT Services, and I am excited to help grow our network and provide transportation capacity to industrial companies all over North America. In addition to bringing on new business, I also help with sales enablement, CRM management, and helping run our new hire and internship training.”
Gracie has done an amazing job at creating relationships with PGT Services employees and beyond. In such a short amount of time, she has dominated her roles and enthusiastically embraces new challenges. We are truly privileged to have someone like Gracie, whose presence motivates the entire office to strive for greater success!
“The most challenging part of my job is honestly patience. I am a go-getter and I always want to be moving, moving, moving, but sometimes I have to take a step back and let things play out. Sometimes timing isn’t always right, so practicing patience is something I have really strived to work on over the last few years.”
Over the past two years, Gracie has tackled various roles head-on, confronting challenges with determination. Despite the hurdles, she finds the dynamic nature of this industry exhilarating, as each day brings something new. While the work can be unpredictable, it’s this exact element that adds excitement.
“I have always loved creating relationships! During my time in marketing and recruiting I built so many relationships with individuals and organizations in the area that I was excited to take the next step. Any chance I have to form a connection or just network is a great opportunity to help solve a problem a company may be facing. Being able to provide a service that I truly believe in and help out a company tackle a need, is something I truly love doing– while making some friends along the way!”
PGT Services actively supports ongoing growth and internal development by recognizing operational needs and introducing new positions to enhance our overall business operations. Gracie exemplifies how passion and enthusiasm for the industry can lead to long-term relationships and success. Our team is composed of dedicated professionals who consistently deliver excellent service to our customers.
“A fun fact about me is when I am not working at PGT Services talking transportation and logistics you can find me coaching Youth Soccer for Pittsburgh Soccer Shots! (That’ll test my patience lol)”
Gracie has been involved with Soccer Shots for more than a year now, demonstrating her competitive spirit beyond the office! At PGT, we empower our employees to strike a balance between their professional and personal lives, fostering both success and a well-rounded lifestyle.
“I’ve learned a lot in this industry, and one of the biggest lessons is to not take everything too seriously. Being genuine really makes a difference. I truly believe in the service I provide, which makes my job easier and more enjoyable!”
The people who form the PGT Services team are crucial for our company and customer success. That is why we are committed to supporting our employees in their career development. Our workforce is made up of a team of dedicated individuals who are actively involved in ensuring smooth operation of processes with the best possible service. We strive to deliver a positive experience for both our carrier and our customers, especially with the dedicated team we have put in place. PGT Services ensures that we have the most capable individuals managing each department with unmatched service.
We recently caught up with Lauren Akran, one of our dedicated Carrier Solutions Reps, about the importance of her role at PGT Services. Here’s what she shared about the future and her experience in the transportation industry.
“I have worked for PGT Services a little over a year, and originally came from the insurance Industry!”
During Lauren’s time here at PGT Services she has helped develop our carrier relationships and dedicated capacity network. Just one year ago she started her career here as a Carrier Capacity Representative and has already contributed so much to the success of the company– we are so excited to see where she will be in the next year!
“My day-to-day role as a Carrier Solutions Representative has many moving parts. Simply put, my job is to build relationships with carriers to successfully transport our company’s freight across the country!”
Lauren has done an amazing job at creating relationships with her dedicated drivers that resemble friendships. She even had a driver stop in last month just to say hello and meet the team in person. She has fun with her job everyday and truly feels like this industry is where she belongs!
“The most challenging part of my job is adjusting to the ever-changing market conditions and understanding exactly what that means for the drivers/customers/us.”
Although there are challenges, this role is so exciting because every day is so different! This line of work can be unpredictable at times, but that’s what makes it exciting! Sometimes things may go off track during the day, but overcoming those challenges with the team makes it all worthwhile.
“My favorite part of my job is the dynamic nature of every day. I really enjoy that each day brings new experiences as I interact with different carriers and stay connected with those I work with regularly.”
Learning about different drivers’ backgrounds, families, experiences, and stories is one of the most rewarding and wholesome parts of the job. For 8 hours a day our Carrier Solutions Reps get to know these individuals on a personal level, build trust, and grow the dedicated network of PGT Services.
Although the industry is crazy at times, we are working diligently every day to deliver the best service to our carriers and customers. Lauren said it best, “I truly love my job and am grateful for the carriers I’ve worked with. I’m also excited about the opportunity to work with new ones.”
PGT Services encourages ongoing growth and internal development by recognizing operational needs and introducing new positions to improve our business operations. Our team, composed of dedicated professionals, consistently delivers excellent service to our customers.