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The members of the PGT Services team play a vital role in driving both company and customer success. This is why we are fully committed to fostering our employees’ professional growth. Our workforce consists of passionate individuals who actively contribute to the seamless functioning of our processes, ensuring top-notch service delivery. At PGT Services, we ensure that each department is led by highly capable individuals who deliver unparalleled service.
We recently caught up with Gracie Voigt, one of our devoted sales representatives, to discuss the significance of her role at PGT Services. Here’s what she had to say about the future and her journey in the transportation industry.
How Long Have You Worked for PGT Services:
“I have worked for PGT Services for just under 2 years!”
During Gracie’s time here at PGT Services, she has excelled in three separate roles. Initially starting in marketing, she then expanded into recruiting, and eventually transitioned into sales—her contributions have been invaluable to the company’s success during her brief time here. We can’t wait to see what new heights she’ll reach within the next year!
At PGT Services, we prioritize internal promotion whenever possible. Fostering advancement opportunities within the organization empowers our employees to gain comprehensive insight into all facets of the business, thereby cultivating well-rounded team members.
What is Your Current Job Description:
“My current job description is Sales Rep! Prior to my sales role, I first started out as Manager of Social Media and Marketing, then took over the Recruiting department about a year ago. This is my third role with PGT Services, and I am excited to help grow our network and provide transportation capacity to industrial companies all over North America. In addition to bringing on new business, I also help with sales enablement, CRM management, and helping run our new hire and internship training.”
Gracie has done an amazing job at creating relationships with PGT Services employees and beyond. In such a short amount of time, she has dominated her roles and enthusiastically embraces new challenges. We are truly privileged to have someone like Gracie, whose presence motivates the entire office to strive for greater success!
What is the Most Challenging Part of Your Job:
“The most challenging part of my job is honestly patience. I am a go-getter and I always want to be moving, moving, moving, but sometimes I have to take a step back and let things play out. Sometimes timing isn’t always right, so practicing patience is something I have really strived to work on over the last few years.”
Over the past two years, Gracie has tackled various roles head-on, confronting challenges with determination. Despite the hurdles, she finds the dynamic nature of this industry exhilarating, as each day brings something new. While the work can be unpredictable, it’s this exact element that adds excitement.
Your Favorite Part of Your Job:
“I have always loved creating relationships! During my time in marketing and recruiting I built so many relationships with individuals and organizations in the area that I was excited to take the next step. Any chance I have to form a connection or just network is a great opportunity to help solve a problem a company may be facing. Being able to provide a service that I truly believe in and help out a company tackle a need, is something I truly love doing– while making some friends along the way!”
PGT Services actively supports ongoing growth and internal development by recognizing operational needs and introducing new positions to enhance our overall business operations. Gracie exemplifies how passion and enthusiasm for the industry can lead to long-term relationships and success. Our team is composed of dedicated professionals who consistently deliver excellent service to our customers.
Fun Fact About Yourself:
“A fun fact about me is when I am not working at PGT Services talking transportation and logistics you can find me coaching Youth Soccer for Pittsburgh Soccer Shots! (That’ll test my patience lol)”
Gracie has been involved with Soccer Shots for more than a year now, demonstrating her competitive spirit beyond the office! At PGT, we empower our employees to strike a balance between their professional and personal lives, fostering both success and a well-rounded lifestyle.
Takeaway From Working at PGT Services:
“I’ve learned a lot in this industry, and one of the biggest lessons is to not take everything too seriously. Being genuine really makes a difference. I truly believe in the service I provide, which makes my job easier and more enjoyable!”
