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The members of the PGT Services team play a vital role in driving both company and customer success.This is why we are fully committed to fostering our employees’ professional growth. Our workforce consists of passionate individuals who actively contribute to the seamless functioning of our processes, ensuring top-notch service delivery. At PGT Services, we ensure that each department is led by highly capable individuals who deliver unparalleled service.
We recently caught up with Lindsay Brown, Manager of Carrier Operations, to discuss the significance of her role at PGT Services. Here’s what she had to say about her journey in the transportation industry.
How Long Have You Worked for PGT Services?
“I’ve been with PGT Services since January 2017, and it’s been an incredible journey so far!”
Lindsay has been with PGT for over 7 years, excelling in various roles. From starting as an Operations Manager Trainee to her current role as Manager of Carrier Operations, Lindsay has shown exceptional growth and leadership. She has been instrumental in streamlining carrier operations and leading teams to record-breaking sales. Her continued dedication to enhancing the carrier network has made her an invaluable asset to PGT. We’re excited to see the new strategies she’ll develop as she steps into her latest role!
At PGT Services, we believe in promoting from within and empowering our employees to advance. Lindsay’s growth through multiple roles showcases our commitment to fostering professional development across the company.
What is Your Current Job Description?
“As Manager of Carrier Operations, I lead the Capacity Sales team, ensuring we move freight efficiently and build lasting relationships with our carriers. I’m responsible for developing strategies to improve both customer and carrier satisfaction while optimizing our overall carrier network.”
Lindsay has thrived in leadership roles, and her transition into Carrier Operations has been seamless. With her clear vision and dedication, she’s ready to continue elevating PGT’s operations and providing top-tier service. Her ability to build trust and foster teamwork across departments has been a key factor in her success.
What is Your Favorite Part of Your Job?
“I love the relationships I’ve built over the years! Whether it’s with my team, carriers, or customers, these connections drive me to keep improving and finding better ways to serve everyone. Seeing the success of a carrier or team member I’ve worked with is incredibly rewarding.”
At PGT Services, fostering relationships is key to long-term success, and Lindsay is a shining example of how those connections can lead to operational achievements. Her commitment to personal growth and helping others succeed is a cornerstone of her leadership style.
What is a Fun Fact About Yourself?
“Outside of work, I enjoy spending time with my two daughters and husband, Erik. I have also recently taken up golf on the weekends with friends.”
At PGT Services, we’re proud to support a culture where our employees can find balance in both their professional and personal lives.
What is a Takeaway You Have From Working at PGT Services?
“Consistency and communication are everything in this industry. I’ve learned that being clear and proactive in communication, both internally and externally, makes all the difference in achieving success.”
Lindsay’s career at PGT Services exemplifies the power of effective communication, and her leadership continues to inspire the entire team. We’re thrilled to watch her continue to excel!
