ROCHESTER, PA, February 12, 2024 — PGT Services is proud to announce its distinction as the recipient of the 2023 Home Depot Flatbed Broker of the Year award. This recognition highlights PGT Services’ commitment to operational excellence and its pivotal role in supporting Home Depot’s transportation network. PGT Services is honored to be recognized with this award, the second time since 2021.

With a focus on efficiency and reliability, PGT Services has established itself as a trusted partner of The Home Depot, providing essential logistics support to ensure the seamless flow of products across the retailer’s supply chain. Through meticulous planning and execution, PGT Services has helped optimize Home Depot’s operations, enabling the retailer to meet customer demands effectively.

One of the key factors contributing to PGT Services’ success is its commitment to proactive communication and transparency. This approach ensures that Home Depot receives timely updates and support throughout the transportation process, ultimately enhancing efficiency and customer satisfaction.

PGT Services’ dedication to excellence extends beyond its day-to-day operations. During times of crisis, such as natural disasters or emergencies, PGT Services has demonstrated its agility and resilience by swiftly adapting its logistics strategies to support Home Depot’s relief efforts. By leveraging its expertise and resources, PGT Services has played a crucial role in delivering essential supplies to affected areas, showcasing its commitment to community support and social responsibility.

“We are honored to receive the Home Depot Flatbed Broker of the Year award,” said Matt Lyons, PGT Services Account Manager responsible for The Home Depot Account. “This achievement reflects our team’s dedication to delivering reliable transportation solutions and supporting The Home Depot’s mission.”

 

PGT Services looks forward to continuing its partnership with The Home Depot and contributing to the retailer’s continued success in meeting the evolving needs of its customers.

 

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Media Contact

Gracie Voigt

gvoigt@pgt-services.com

About PGT Services

PGT Services is a nationally recognized transportation brand with nearly 40 years of history and an industry expert in managing transportation solutions across the United States, Canada and Mexico. Headquartered just west of Pittsburgh, they serve the steel, pipe, building materials industries and more. PGT Services remains faithful to its fundamental values: personal customer service, relationships, employee professional development and profitability. They strive to build long-standing relationships through services that give their customers the assurance that PGT Services will handle their shipping needs with the utmost attention to detail. With solutions in all modes of transportation, their industry leading expertise in the steel, pipe, metals and retail supply chain gives customers the confidence that PGT Services will always uphold the integrity and quality of their brand.

We spoke with Tanner Bass, the Manager of Carrier Operations at PGT Services, to dive into the significance of his role. Throughout our conversation, we explored his perspectives on the future and gathered insights from his experience in the transportation industry. Here’s what he had to share. significance of his role. Throughout our conversation, we explored his perspectives on the future and gathered insights from his experience in the transportation industry. Here’s what he had to share.

How long have you worked for PGT Services? What role did you start out in and where are you now: 
“I have worked for PGT Services for a little over 3 years now. I started as a Carrier Solutions Representative and now oversee our Carrier operation team.”

Tanner was one of PGT Services’ first few hires when we started as a brokerage back in 2020 and has grown with the company ever since! Like he mentioned, Tanner started as a Carrier Solutions Representative, transitioned to carrier development manager, and since 2022 has led the team as Manager of Carrier Operations. He truly has been with us since the very beginning!

What is your current job description:

“In my current role I oversee our Capacity department to create and foster long term relationships to make our carriers and customers successful.” Tanner manages the day-to-day activities related to transporting our customers freight from point A to point B. He works with his team to develop relationships with dedicated carriers, as well as help vetting new drivers to ensure we are giving the most reliable individuals the load to move! At times, Tanner also assists in problem resolution such as issues related to delays, damages, or any unpredictable disruptions.

What is the most challenging part of your job:
“The hardest part of my job would be constantly adapting to market trends, fuel prices, and weather conditions to keep America moving.”
What ties all these challenges together is their inherent unpredictability. This industry is in a constant state of change and movement, which keeps the team on their toes. While these may seem like challenges initially, overcoming them is incredibly satisfying!

Your favorite part of your job:
“My favorite part of my job is solving problems, building relationships, and providing industry-leading solutions that foster collective success for drivers, customers, coworkers, and transportation professionals in a fast-paced and challenging industry.”

Navigating the Transportation industry can be intricate. Every load serves a purpose in our world, and being involved in the network that ensure the timely delivery of goods to their destinations is truly rewarding.

Tanner said it best himself. “Transportation has a role for almost every type of professional. Those who flourish in any role in this business do the small things exceptionally well and overcome the greatest excuses as they arise. “
Interested in joining this constantly changing industry? PGT Services fosters continuous growth and internal development by recognizing operations needs and creating new positions to enhance our overall business operations! Our team is made up of dedicated professionals who consistently deliver excellent service to our customers.

Explore a career at PGT Services!

We had a chat with Max Goldman, our Project and Heavy Haul Manager, to explore the importance of his role at PGT Services. During our conversation, we discussed his thoughts on the future and gathered insights from his experience in the transportation industry. Here’s what he shared.
 
How long have you worked for PGT Services? What role did you start out in and where are you now: 
“I have worked at PGT Services for about 2.5 years now. When I first started, I was a Capacity Solutions Representative, booking shipments with drivers over the phone.”

Max has always had a passion for logistics, studying Supply Chain Management at Duquesne and immediately jumping into the industry at PGT Services at our very beginning. He started as a Capacity Solutions Representatives, originally working directly with carriers on the phone and learned the internal operations of PGT Services and the general transportation industry. He then transitioned into
helping create the project logistics team here at PGT Services where he started as project and heavy haul lead. Now, he leads the internal team Project and Heavy Haul Manager.

What is your current job description: 
“I am currently the Project and Heavy Haul Manager here at PGT Services. I coordinate all Project and Heavy Haul shipments between the customer, the site: both shipping and receiving, and the drivers hauling. We pride ourselves on the communication and fluidity we serve in this department to our
customers.”

Max is directly involved with customers, operations, and overall business performance daily. He is constantly working diligently to make sure his customers are always taken care of. For instance, Max spends most of his days working in our Sewickley office, but every once in a while you can find him boots on the ground managing projects at our ports, or meeting with customers to continue building great relationships. Actually—Max was at Port of Everett last week!!

What is the most challenging part of your job: 
“I love a challenge which is part of the reason I got into this industry to begin with. Not all shipments go as planned and at times the industry is unpredictable, which although frustrating– overcoming an obstacle is so worth it! I think the most challenging part of my job is the prep work behind every move, and calculating all details involved to make sure the move goes as smooth as possible. Not all shipments go as planned, which is frustrating, but overcoming the obstacle is worth it. “

Your favorite part of your job: 
“I thoroughly enjoy seeing the shipment through all the way to the delivery. Coordinating and preparing as much as we do here, it is awesome to see the freight successfully be delivered and having the customer happy.”

The Transportation Industry is a complex reality. All freight has a use in the world that we live in, and it is a pleasure to be a part of the network to get that material to where it needs to go.

Our team consists of dedicated professionals who consistently deliver great service to our customers. PGT Services encourages ongoing growth and internal development by promptly identifying operational needs and establishing new positions to improve our business operations.

Interested in exploring a career at PGT Services?

How long have you worked for PGT Services? What role did you start out in and where are you now: 
“I have been with the company for a little over 3 months.  I have been in the transportation industry for 6 years and came over as a senior strategic logistics manager.” 

What is your current job description: 
“My current role is to grow our heavy haul and oversize business while supporting the business unit in pricing, project logistics and overall growth of the company.” 
Jeff’s title is Director of Heavy Haul Operations and Flatbed Pricing and one of the most important parts of the job is managing relationships with our heavy haul carriers, ensuring smooth routes, and detailed communication every
day. In addition, Jeff also handles our pricing strategies dealing directly with over-dimensional and heavy haul freight. 
What is the most challenging part of your job: 
“I absolutely love a challenge! Sometimes there are new customer opportunities where we must be creative to produce unique solutions for each transportation need. Although this is one of the most challenging parts of my job, I love tackling these unique ventures!” 
Your favorite part of your job: 
“My favorite part is working with everyone within PGT Services on a daily basis along with the challenges brought to me with new customer opportunities where creative solutions are needed.”  Jeff has worked in the transportation industry for 6 years, and it has been a wonderful experience. “I am most excited about the growth of our project logistics and heavy haul team over the next few years!” 

Jeff is an important member of our internal team at PGT Services. Our employees are committed professionals who consistently provide excellent service to our customers. PGT Services supports ongoing growth and internal development by quickly identifying operational needs and creating new positions to make our business operations more efficient. 

When Jeff is not directing our Heavy Haul Operations and pricing department, you can find him producing music and DJ’ing in his free time. Jeff loves the transportation industry and is extremely active on LinkedIn—updating his network with the crazy loads we move each day. Hit him with a follow! Or find him in Houston at Breakbulk this week! 
Interested in exploring a career at PGT Services?

We spoke with Hellen De León to explore her pivotal position within PGT Services. We discussed her role in depth, how our Track and Trace team is significant to success, and her perspective on working in the transportation industry.

How long have you worked for PGT Services? What role did you start out in and where are you now? 

“I have been working with PGT Services for 2 years and 6 months now. I started as a track and trace agent and after a year I was promoted to team lead of the track and trace team.”

In Hellen’s current role she makes sure all the loads have accurate and on-time updates. Additionally, she troubleshoots and informs account managers anytime carriers are not communicating in a timely manner, to resolve issues before they occur. In addition to her personal day-to-day tasks, Hellen trains new hires and
distributes the workload between all members of the team.

Each day, Hellen and her team work diligently to ensure they are gathering the most accurate updates from carriers. Hellen gave us a great snapshot description of exactly what her days look like:
“We all start by checking our emails to make sure we are updated on loads and prepared to not miss anything. Then, we call all the carriers that should be picking up loads that day to ensure everything is good and nothing is running behind. After that, we check in with our carriers that are set to deliver to confirm the drivers are going to be on time. Occasionally, an issue may occur, and if we do discover a problem, our goal is to find out as early as possible so the carrier solutions reps and account managers can find the best solution.” With this proactive approach to problem solving and ensuring success, the team delivers exceptional service each
day!
What is the most challenging part of your job?
Sometimes, we run into a driver who will not provide us with useful updates, which makes our job challenging since a large part is communicating with carriers. When this occurs, we encourage our team to make every effort to gather as much information as possible, while treating each driver with kindness and respect.
What is your favorite part of your job?
My favorite part of my job is my TEAM! I work alongside my coworkers every day, and we have all become great friends. In addition, I love being a part in helping eliminate the language barrier with the Spanish-speaking drivers/dispatchers in the transportation industry!

Hellen De León
Thank you, Hellen, for playing such a crucial role within our organization! Our PGT Services employees are devoted professionals, consistently providing outstanding service to our customers. We prioritize growth and are always looking to expand our team with great talent!

Interested in exploring a career at PGT Services?

We had a conversation with Jack McConvery, our Carrier Procurement Lead, to explore the significance of this pivotal position within PGT Services. We discussed his anticipation for the future and gained insights into his perspective on working in the transportation industry. employee by offering the necessary resources for career advancement.

How long have you worked for PGT Services? What role did you start out in and where are you now:
“I have worked for PGT Services for the past 2 years. I first started as a carrier solutions representative right after graduating and now I oversee and lead carrier procurement.”

What is your current job description:
“In my current role, I am looking to find and build relationships with new carriers in lanes we may not have moved freight in before while also trying to use our existing carrier base as efficiently as possible.” Jack’s title is Carrier Procurement Lead and one of the most important parts of the job is ensuring the carriers we choose have been reliably evaluated, and thoroughly assessed before selecting them to handle our customers’ freight. This is one aspect of our customer service model that is unique and sets PGT Services apart.

What is the most challenging part of your job:
“The most challenging part of my job is I am always working on something different. While this is difficult, it also keeps my job interesting and all my days different.”

Your favorite part of your job:
“My favorite part of the job is the people I get to work with. I enjoy working alongside my coworkers as well as communicating with drivers and dispatchers across the country every day.” Jack has worked in the transportation industry for 2 years and it has been a great experience. “I am very excited for
what PGT Services has in store for the future.” Jack is a crucial part of our internal organization at PGT Services. Our employees are dedicated professionals who
consistently deliver exceptional service to our customers. PGT Services foster continuous growth and internal development, promptly identifying operational needs and creating new positions to enhance the efficiency of our
business operations.

Interested in exploring a career at PGT Services?

How long have you worked for PGT Services? What role did you start out in and where are you now?

“I have worked with PGT Services since October of 2020, so nearly two and a half years,” Evan said. “I started out as a CSR, absorbing information, forming relationships with carriers and learning the nuances of the transportation industry. Now I am currently the Manager of Training, Safety and Compliance.”

 

What is your current job description?

“My main task here is to onboard and train all new hires as well as work on additional training and continuous improvement for the current team members. Along with that, I help to ensure that we are taking all necessary steps to operate at a very high standard of safety within this industry while following all processes put in place to help the day-to-day operate as efficiently as possible.”

What you are most looking forward to in 2023 for PGT Services?

“In 2023, I am most excited for the continued growth of this company in every aspect from new hires to the expansion of our customer base.”

What is your favorite part of your job?

“My favorite part of the job is working with people that have become my friends and working in an atmosphere where we all work together to win together.”

What is the most challenging part of your job?

“The most challenging part of my job is trying to be in several places at once to help everyone keep up with the fast-paced nature of the business and the industry.”

How would you describe working in the transportation industry?

“Transportation is a hustle every day, but it is an industry where you physically see the results of your hard work. You see the trucks going down the road, the stores getting their products, the construction sites getting their materials and you see how you are helping move the world forward.”

Tracy has 20 years of experience in transportation and when asked about her experiences in this historically male dominated industry, Tracy said, “Being a strong woman in this industry has, at times, been a challenge. I am thrilled to see, within the last 10 years, so many more women finding and developing successful careers in Trucking/Transportation. I also believe the industry has begun recognizing the impactful contributions women can make!”

Tracy received her bachelor’s degree from Allegheny College and now resides in Pleasant Hills, PA with her husband Vito and 2 children, Breanna and Cole.

Tracy and the PGT Services team are excited for the growth and opportunities in 2023. PGT Services is excited to watch Tracy continue her success with the company and continue to develop her entire team.

Internet searches of “How do I get around a non-compete” and “Cost of employment attorney for non-competes” are one of the rising topics in the last 10 years. Some non-competes last for one year while others may be valid for three years, but breaking a non-compete can result in fines up to $250,000. In specialized industries, it may make getting another job much more difficult. Three main parts of a non-compete agreement are: Duration, Scope and Geography. A non-compete agreement prohibits the employee from competing with the business directly or indirectly for a specific duration of time after employment has ended. They may attempt to prohibit the employee from things such as:

• Working for a competitor company or competing individual
• Starting a company that offers the same products or services
• Developing competing products or providing competing services
• Recruiting former colleagues to join their new business

Businesses decide to enforce non-compete in order to protect:

• Trade secrets
• Confidential business or professional information
• Company relationships with specific
• Specialized training

Employees who sign a non-compete agreement, who then attempt to find new work, can be stuck with fear of getting fired or sued. It often does not matter whether the employee left by choice. Being forced to sign a non-compete agreement is a reason some employees may choose to abandon the job offer — they do not want to put their future work prospects on the line. Here at PGT Services, we believe if “You take care of your people, they’ll take care of you.” Even though a non-compete is not as popular as it once was, employers still use it to threaten employees when leaving. We do not see the value in threatening legal action if an employee leaves. Competition is competition, leads are leads and training is training. None of it is patented PGT Services, and there is no reason that we need to legally force it to be as such.

This spring brings a new tool in the fight against cancer: flowers. Daffodils are a universal symbol of hope and life, and they are at the center of the American Cancer Society’s Daffodil Days® event. This year’s event will deliver thousands of flowers across the country to raise awareness and funds for the fight against cancer. PGT Services is partnering with the American Cancer Society in this effort.

In addition to providing smiles for those in need, the event raises funds for the American Cancer Society’s life-saving mission of attacking cancer from every angle. The Society works tirelessly to create awareness and impact, to build communities to support those affected by cancer, and to help with access to treatment. They empower people with information to outsmart cancer, launch innovative research, and develop game changing approaches to addressing the cancer burden for all people.

Now through February 21, 2023, you can join PGT Services in support of the American Cancer Society’s Daffodil Days by donating. Your donation will enable the Society to save more lives by helping people stay well, helping people get well, finding cures, and fighting back against cancer.