We spoke with Tanner Bass, the Manager of Carrier Operations at PGT Services, to dive into the significance of his role. Throughout our conversation, we explored his perspectives on the future and gathered insights from his experience in the transportation industry. Here’s what he had to share. significance of his role. Throughout our conversation, we explored his perspectives on the future and gathered insights from his experience in the transportation industry. Here’s what he had to share.

How long have you worked for PGT Services? What role did you start out in and where are you now: 
“I have worked for PGT Services for a little over 3 years now. I started as a Carrier Solutions Representative and now oversee our Carrier operation team.”

Tanner was one of PGT Services’ first few hires when we started as a brokerage back in 2020 and has grown with the company ever since! Like he mentioned, Tanner started as a Carrier Solutions Representative, transitioned to carrier development manager, and since 2022 has led the team as Manager of Carrier Operations. He truly has been with us since the very beginning!

What is your current job description:

“In my current role I oversee our Capacity department to create and foster long term relationships to make our carriers and customers successful.” Tanner manages the day-to-day activities related to transporting our customers freight from point A to point B. He works with his team to develop relationships with dedicated carriers, as well as help vetting new drivers to ensure we are giving the most reliable individuals the load to move! At times, Tanner also assists in problem resolution such as issues related to delays, damages, or any unpredictable disruptions.

What is the most challenging part of your job:
“The hardest part of my job would be constantly adapting to market trends, fuel prices, and weather conditions to keep America moving.”
What ties all these challenges together is their inherent unpredictability. This industry is in a constant state of change and movement, which keeps the team on their toes. While these may seem like challenges initially, overcoming them is incredibly satisfying!

Your favorite part of your job:
“My favorite part of my job is solving problems, building relationships, and providing industry-leading solutions that foster collective success for drivers, customers, coworkers, and transportation professionals in a fast-paced and challenging industry.”

Navigating the Transportation industry can be intricate. Every load serves a purpose in our world, and being involved in the network that ensure the timely delivery of goods to their destinations is truly rewarding.

Tanner said it best himself. “Transportation has a role for almost every type of professional. Those who flourish in any role in this business do the small things exceptionally well and overcome the greatest excuses as they arise. “
Interested in joining this constantly changing industry? PGT Services fosters continuous growth and internal development by recognizing operations needs and creating new positions to enhance our overall business operations! Our team is made up of dedicated professionals who consistently deliver excellent service to our customers.

Explore a career at PGT Services!

We had a chat with Max Goldman, our Project and Heavy Haul Manager, to explore the importance of his role at PGT Services. During our conversation, we discussed his thoughts on the future and gathered insights from his experience in the transportation industry. Here’s what he shared.
 
How long have you worked for PGT Services? What role did you start out in and where are you now: 
“I have worked at PGT Services for about 2.5 years now. When I first started, I was a Capacity Solutions Representative, booking shipments with drivers over the phone.”

Max has always had a passion for logistics, studying Supply Chain Management at Duquesne and immediately jumping into the industry at PGT Services at our very beginning. He started as a Capacity Solutions Representatives, originally working directly with carriers on the phone and learned the internal operations of PGT Services and the general transportation industry. He then transitioned into
helping create the project logistics team here at PGT Services where he started as project and heavy haul lead. Now, he leads the internal team Project and Heavy Haul Manager.

What is your current job description: 
“I am currently the Project and Heavy Haul Manager here at PGT Services. I coordinate all Project and Heavy Haul shipments between the customer, the site: both shipping and receiving, and the drivers hauling. We pride ourselves on the communication and fluidity we serve in this department to our
customers.”

Max is directly involved with customers, operations, and overall business performance daily. He is constantly working diligently to make sure his customers are always taken care of. For instance, Max spends most of his days working in our Sewickley office, but every once in a while you can find him boots on the ground managing projects at our ports, or meeting with customers to continue building great relationships. Actually—Max was at Port of Everett last week!!

What is the most challenging part of your job: 
“I love a challenge which is part of the reason I got into this industry to begin with. Not all shipments go as planned and at times the industry is unpredictable, which although frustrating– overcoming an obstacle is so worth it! I think the most challenging part of my job is the prep work behind every move, and calculating all details involved to make sure the move goes as smooth as possible. Not all shipments go as planned, which is frustrating, but overcoming the obstacle is worth it. “

Your favorite part of your job: 
“I thoroughly enjoy seeing the shipment through all the way to the delivery. Coordinating and preparing as much as we do here, it is awesome to see the freight successfully be delivered and having the customer happy.”

The Transportation Industry is a complex reality. All freight has a use in the world that we live in, and it is a pleasure to be a part of the network to get that material to where it needs to go.

Our team consists of dedicated professionals who consistently deliver great service to our customers. PGT Services encourages ongoing growth and internal development by promptly identifying operational needs and establishing new positions to improve our business operations.

Interested in exploring a career at PGT Services?