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The team at PGT Services is vital to our company’s success, and we’re committed to supporting their career development. Our workforce comprises dedicated individuals who ensure smooth operations and top-notch service. We aim for a positive experience for both our carriers and customers, especially in specialized project freight. Managing complex projects is challenging, but PGT Services ensures capable individuals handle it with unmatched service.
We recently caught up with Abby Peduzzi, our Capacity Supervisor, about the importance of her role at PGT Services. Here’s what she shared about the future and her experience in the transportation industry.
How long have you worked for PGT Services?
“I have worked at PGT Services since November 2021 for just under 2 and a half years. Before working at PGT, I was a waitress.” During Abby’s time here at PGT Services she has helped drastically develop our capacity team. She started her career here as a Carrier Capacity Representative, then transitioned to a Carrier Capacity Advisor. Now Abby works as a Capacity Supervisor where she is a resource to her peers for any questions.
At PGT Services, we promote from within whenever possible. Encouraging internal advancement across the organization enables our employees to understand every aspect of the business, making them well-rounded team members.
What is your current job description:
“In my position, I am a capacity supervisor. My day-to-day operations include supervising a small team of capacity representatives. I also field phone calls, and form relationships with trucking assets.”
Abby recently accomplished a huge milestone of moving 10,000 truck loads with PGT Services. She executed on this and developed her success over the last 2 and a half years. This is a tall task and we are honored to have someone like Abby who is now helping train our new hires, a wonderful role model to have in the office!
What is the most challenging part of your job:
“The most challenging part of my job is working through issues at times that are out of my control.”
This industry can be unpredictable, but that’s what adds excitement and enjoyment to it! There are moments in the day when everything seems to go off-track, yet overcoming these hurdles with the team makes it all worthwhile.
Your favorite part of your job:
“My favorite part is the satisfaction and hard work that comes out of a productive day. I really enjoy the culture PGT provides.”
Abby said it best herself, “this industry will always keep you on your toes, due to its dynamic environment.” Her commitment to excellence and ongoing development exemplifies the values embraced by PGT Services. We are proud of Abby for her recent accomplishments of moving 10,000 loads, and we can’t wait to see what she accomplishes next!
PGT Services supports ongoing growth and internal development by recognizing operational needs and introducing new positions to enhance our overall business operations. Our team is made up of dedicated professionals who consistently deliver excellent service to our customers.
